Network Account Activations
All faculty and staff can assist students with activating their Central Piedmont network accounts through Activator. All new students and students who haven’t returned by February 2021 have to activate their network accounts. Students do not need to call the Help Desk to activate their account unless they need their password reset. We have created this reference document to use when assisting students with activating their accounts.
Password Reset Self-Service System
All faculty, staff, and students have access to our account management portal which allows users to reset their password. It is important that our users login to the account management portal and add a secondary email address that is different from their @cpcc.edu email. Once a secondary email address is added, users can then use the account management portal to reset their passwords on their own without having to call the Help Desk.
If you have any questions, please contact the Information Technology Services Help Desk at 704.330.5000 or at helpdesk@cpcc.edu.
Instructions are here.
Instructions in Spanish are here.
