Answered By: Martin House
Last Updated: Jun 27, 2022     Views: 187

Network Account Activations 


All faculty and staff can assist students with activating their Central Piedmont network accounts through Activator. All new students and students who haven’t returned since February 2021 have to activate their network accounts. Students do not need to call the Help Desk to activate their account unless they need their password reset. We have created this reference document to use when assisting students with activating their accounts.


Password Reset Self-Service System


All faculty, staff, and students have access to our account management portal which allows users to reset their password. It is important that our users login to the account management portal and add a secondary email address that is different from their email. Once a secondary email address is added, users can then use the account management portal to reset their passwords on their own without having to call the Help Desk.

If you have any questions, please contact the Information Technology Services Help Desk at 704.330.5000 or at

Instructions are here.

Instructions in Spanish are here.